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Before you begin to implement VoIP across your organization, there are several things you should consider. Security is extremely important these days and it is best to think before than act after an attack. Some vendors are building security solutions within their products others are not, leaving it up to the user to implement these measures.
1. Make sure your network and security infrastructure, including firewalls routers, VPNs, etc., are voice-optimized and capable of supporting the advanced security requirements for VoIP. More importantly, bandwidth, latency and quality of service become critical requirements for network and security infrastructure.
2. Your IP PBX is at the core of your VoIP infrastructure. Depending on the software you are using, especially windows servers, ensure that the base operating system of your IP PBX, as well as network infrastructure, are always updated and patched for the latest security vulnerabilities. Vendors that provide proprietary operating systems are a lot less vulnerable.
3. It is important to be proactive in conducting regular security assessments of your VoIP infrastructure. Being aware of such security flaws will help to avoid attacks and prevent system outages.
4. Manage your remote access ports and system backdoors. Default login and administrator passwords on such devices are a very common entry for attacks. Disable any insecure remote access features, such as FTP and Telnet, and disable local administration and management features.
5. Structure your network to use VLANs to separate voice and data devices and its corresponding traffic. Deploying VoIP devices on separate VLANs permits isolating data traffic from voice and signaling traffic, as well as utilizing Quality of Service (QoS) capabilities. VLAN separation does not ensure a robust security practice but having separate VLANs will help in isolating the traffic.
6. If your VoIP traffic goes over the Internet, use encryption technologies like IPsec tunnels to secure the VoIP traffic. While many of the VoIP protocols include capabilities for encryption and authentication, most of them are optional. Ensure your vendor has a security policy within the product itself.
I have counseled individuals, couples, families and business partners for the past 35 years and authored eight published books. All this experience has resulted in the development of a profound six-step healing process, called Inner Bonding, which anyone can learn and use throughout the day (FREE course available – see resource box).
The violence in Littleton, Colorado sparked many discussions regarding the cause of such horrifying behavior on the part of two teenage boys. I would like to address this in terms on Inner Bonding.
In my experience, it is not possible for us as human beings to be violent when we are connected to our true, core Self and to a source of spiritual guidance. When we do the work we need to do to develop a spiritually connected loving adult self, we have an inner adult who places limits on our behavior regarding harming ourselves and others.
However, it is very common in our society for people to lose touch with their true, core Self. Since our core Self holds our intrinsic feelings of compassion and empathy for others, losing touch with this aspect of ourselves may cause us to be able to harm others without feeling any pain or remorse over it. The question is, then, how do we lose our connection with our core Selves?
Many child development experts state that those people who disconnect from their empathy and compassion, generally do so between the ages of two and four. If our parents lacked empathy and compassion for our feelings and needs, we might have chosen to be caretakers and take care of their needs, or we might have chosen to become like them and not care about others’ feelings and needs. We may have had no role modeling for maintaining our own inner connection. If our parents shut themselves down to our pain and their own, we may have learned to shut down to our own and others vulnerable feelings. If, in addition, we were physically, sexually, emotionally or verbally abused or neglected, we may have shut down to survive.
Some children, whose parents were shut down or abusive, manage to stay connected with their core Selves through contact with animals such as dogs or horses, while others stay connected through contact with relatives or friends with whom they identify. But many young children just disconnect to survive. When in this disconnected state, if they watch violence on TV or practice violence through video games, they may further train themselves to numb out against compassion, empathy, and the pain of harming others.
Likewise, if children grow up with no personal connection with a source of spiritual guidance, they may not know that we are all one, and they may not consider the possibility that the consequences of their actions may follow them into their lives after death.
Without connection with their core Self and their spiritual guidance, they are left with only their wounded selves. If they happen to be operating from an enraged wounded self, this self can certainly act out in angry and violent ways. With no loving inner Adult to set limits, the harm to themselves or others can be disastrous, as we have seen.
While limiting guns is certainly a good thing to do, it will not stop the violence. This violence will not stop until we no longer need to learn, as very young children, to barricade our hearts. As parents and teachers we need to be practicing a healing process such as Inner Bonding so that we can reclaim our core Selves and our deep connection with God. Only by doing our own inner work will we be able to be the loving role models that our children need. The change in our society must come from within each of us.
Margaret Paul, Ph.D. is the best-selling author and co-author of eight books, including “Do I Have To Give Up Me To Be Loved By You?” She is the co-creator of the powerful Inner Bonding healing process. Learn Inner Bonding now! Visit her web site for a FREE Inner Bonding course: www.innerbonding.com or mailto:margaret@innerbonding.com. Phone sessions available.
Version 9.30 was released on December 1, 2005. Encompix customers Automatic Systems, Inc., and Delta Technologies were involved in the beta testing.
The highlights of version 9.30 include three new standard modules. They are Customer Relationship Management (CRM) to integrate prospect visibility and tracking through customer orders and service, a new Nonconforming Materials (NCM) module to integrate quality tracking through purchasing, shop floor and inventory and a new Engineering Bill of Materials (E-BOM) to provide item revision control, a BOM import and BOM posting to jobs. These new modules are included in the standard product for no additional charge.
In addition, there are significant changes to many other areas of the system including enhanced Job Costing, Contribution Reporting, and Manufacturing Part processing and Serial Traceability. Some newer features include Alternate Item overrides, Project Reserved Inventory and Long Lead Item (LLI) processing. The new Automated Clearing House (ACH) functionality processes direct payments between banks in the United States. The user-interface has been updated with a more modern look and feel and the system provides a mechanism for adding custom programs and external files onto the Encompix menu.
Encompix (www.encompix.com) has filled the manufacturing software requirements of Engineer-to-Order companies since 1992. The company name reflects the commitment to developing business application solutions that encompass the complex areas of project-based and job-based manufacturing. Encompix provides ETO manufacturers with a competitive advantage by improving bottom line results.
According to Thomas R. Cutler, spokesperson for the ETO Institute (www.etoinstitute.org), “Encompix continues to capture significant marketshare in the ETO environment because few other ERP vendors truly understand the nuances and significant distinctions of the ETO process versus the repetitive manufacturing process. Encompix now has more than 200 of the leading ETO manufacturing firms in North America using their ERP Software solution.”
Encompix www.encompix.com Roger Meloy rmeloy@encompix.com 513-733-0066